About König
Italian innovation for the snow chain leader
König was established in 1966 in Lecco -Italy- in the Alps area, where snow chains are strictly needed in case of snow.
The company developed and launched several new products in the years and this made König brand highly renown as the most innovative market player in the snow chains industry.
In 2004 König has been acquired by the Swedish company THULE.
In 2015 König has been acquired by the Austrian company Schneeketten ag. This acquisition has created a new worldwide leader in the snow chain business.
Research & Development
Testing
Snow chain certifications
Company Certifications
Warranty
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Research & Development
Every König chain is fully developed internally and follows two key drivers: to be one step ahead in innovation and to create products that are always easier to use.
DesignThe design of each individual component takes the stress they will be submitted to while in use, easy handling for the user and, last but not least, aesthetics into consideration.
Warranty & Claims StudiesOur products are designed to last, which is why we closely monitor warranties and claims. Our warranty claims specialists review user issues as well as any kind of claims that involve property loss or damage to determine which issues currently need attention and which have been resolved. They also monitor the feedback in order to gain insight on how to make instructions and designs more user-friendly.
Proactive ApproachBecause everything we do is based around making life easier, we make sure all aspects of production work together. Beginning with design, every step of the process receives the same high degree of attention by dedicated experts. Our innovations and designs go through research and development, and fitting and testing to make sure we are delivering the safest, most durable snow chain that makes your life easier.
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Testing
Microhardness and metallographic test are performed daily in König test center to analyze the quality of raw materials and the effectiveness of treatments on the chains.
Microhardness testThe chain links are cut and embedded in a particular resin. Using an electronic microdurometer we make a test every tenth of a millimeter of depth, starting from the outer surface of the link and moving towards the core. This will verify that the values of surface hardness, core hardness and hardening depth are within the strict internal parameters as well as the homologation requests, condition that ensures long life of the chain.
Metallographic testWith the use of sophisticated microscopes, the steel structures is enlarged up to 1000 times. In this way we can recognize the various structures of the steel as a result of heat treatment and to identify possible defects in the starting raw material.
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Snow chain certifications
König demonstrates that each snow chain with product certification adheres to the international standard. In order to verify the quality of our snow chains, an independent certification body (TÜV) performs extensive laboratory and field testing with cars on ice and snow. These tests confirm the highest level of quality for König snow chains.
UNI 11313 Simulates the worst towing conditions over a vehicle's lifetime.
Ö-Norm V 5119Mark shown on a product that conforms to a very strict Austrian standard (Ö-Norm V 5119). It is also used by “TÜV product service” for snow chains on vehicles such as trucks, buses and medium weight trucks. As early as 1995, König wanted its products in this segment to meet the requirements of the standard in order to confirm their quality and meet the needs of increasingly demanding customers.
Ö-Norm V 5117 -Mark shown on a type–tested product that demonstrates conformity of the product to the Austrian standard (Ö-Norm V 5117) for car snow chains. As early as 1995, König wanted its products to be type-tested according to this standard, which is based on very rigid parameters that must be passed.
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Company Certifications
Quality is the most important aspect for König. For this reason, our factory has had a certified quality-assurance system that adheres to ISO 9001 in place since 1999. The certification helps us continuously improve our process and products, and guarantees elevated standards for our snow chains.
ISO 9001TÜV is the international certification body that annually verifies our quality system (ISO 9001) and audits all our processes. TÜV also verifies our products (they do a simultaneous audit for product and system).
KIT_ISO 9001_EN -
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Warranty
Art. 1 – Term and conditions that apply to the validity of the warranty Warranty
1.1 König S.p.A. warrants that the snow chains manufactured and sold by König (hereinafter the “Product”) will be free from defects in materials or workmanship for a period of five years from the date of purchase, documented and certified by a valid purchase receipt.
1.2 In order for the warranty to be operative, the warranty certificate must be kept with the valid purchase receipt (shipping document, invoice, or receipt), indicating the name of the seller, the date of purchase or delivery, the product description and the purchase price .
1.3 This warranty shall not be valid, and shall lose all enforceability, if the purchaser:
a) fails to report a defect in the purchased product within and no later than two months after it was discovered;
b) arranges for work, repairs and/or replacement in relation to the Product directly, or by third parties other than König.
Art. 2 – Warranty coverage
2.1 If during the term of the warranty a defect in the Product is noted and recognized that is attributable to an action or omission by König, König will remedy the defect in materials or workmanship by repairing or replacing (at its complete discretion) the defective component, at no charge to the purchaser for replacement parts or labor.
2.2 In the event that König replaces the Product, it reserves the right to do so with the next model of the same type, although the purchaser is not entitled to replacement by a new model.
2.3 The cost of returning the Product shall be borne by the purchaser.
2.4 Services performed under the warranty shall not extend the warranty. Consequently, if the Product or a part thereof is replaced, a new warranty period shall not apply to the Product or individual component, since only the original date of purchase shall be taken into consideration.
Art. 3 – Exclusion provisions
3.1 The following are not covered by this warranty:
a) defects in the Product caused by wear and tear, neglect, careless use or poor maintenance by the purchaser due to failure to follow the instructions and recommendations in the Product installation, operation and maintenance guides;
b) Product defects caused by excessive speed (in relation to the speeds advised by König in the installation, operation and maintenance guides), accidents or defects in the vehicle on which the Product is installed;
c) damage caused by transportation, or damage due to circumstances and/or events caused by force majeure, which in any event shall not be attributable to an act or omission by König
Art. 4 – Limitation of Manufacturer’s Liability
4.1 König shall not be liable for any injury or damage that may arise, directly or indirectly, in relation to persons, things or animals as a result of a failure to follow the instructions provided in the Product installation, operation and maintenance guides.
Art. 5 – Information
5.1 For information and clarification in relation to this warranty, contact your nearest König dealer or the dealer where you purchased the Product; information on dealers may be found at www.konigchain.com
* * * * *This warranty shall be considered as in addition to and shall not replace any rights to which the consumer/purchaser of the Product is entitled, without prejudice to the rightsunder Directive 1999/44/EC and Legislative Decree No. 206 of September 6, 2005 that the consumer may assert against the seller under the legal warranty.
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